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Video Tutorial

You can have multiple Webhook Nodes for a single Voice Agent, if you want to sync the result of the call at multiple places.

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Creating the Webhook Payload

The payload can contain a valid JSON, and you can reference variables while constructing that payload. You can reference below variables while constructing the payload.
  • {{workflow_run_id}} Unique ID of the Agent run
  • {{workflow_id}} ID of the Agent
  • {{workflow_name}} Name of the workflow
  • {{initial_context.*}} Initial context variables
  • {{gathered_context.*}} Extracted variables
  • {{cost_info.call_duration_seconds}} Call duration
  • {{recording_url}} Call recording URL
  • {{transcript_url}} Transcript URL
An example of the payload is given below 
{
  "call_id": "{{workflow_run_id}}",
  "first_name": "{{initial_context.first_name}}",
  "rsvp": "{{gathered_context.rsvp}}",
  "duration": "{{cost_info.call_duration_seconds}}",
  "recording_url": "{{recording_url}}",
  "transcript_url": "{{transcript_url}}"
}