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MethodEndpointQuick Link
POST/public/agent/{uuid}Trigger an outbound call
POST/telephony/initiate-callInitiate a call (authenticated)
GET/workflow/{workflow_id}/runs/{run_id}Retrieve call details
GET/public/download/workflow/{token}/{artifact_type}Download recordings and transcripts
POST/telephony/inbound/{workflow_id}Inbound call webhook

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Using initial context

initial_context passes runtime data into the agent at call time. Values are available as template variables in your agent’s prompt using double-brace syntax. 
{
  "initial_context": {
    "customer_name": "Jane",
    "appointment_date": "March 15"
  }
}
Your agent prompt can then reference {{customer_name}} and {{appointment_date}} and they will be substituted when the call starts.

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Run status values

StatusDescription
pendingCall queued but not yet connected
in_progressCall is live
completedCall ended normally
failedCall failed before or during execution